Effective Date: [18-07-2023]

After Taking Complete Service – Considered No Refund for Customer

Thank you for choosing The Cafe (referred to as “the Service Provider”) as your preferred online service provider. We strive to provide you with the best possible service and customer experience. This cancellation and refund policy outlines the guidelines and procedures for cancellations and refunds for the services provided by The Cafe website (www.thecafe.site).

1.1. Service Cancellation by the Customer Customers have the right to cancel their service(s) provided by The Cafe at any time. To cancel a service, customers are required to follow the cancellation procedure specified by The Cafe. This may include contacting our customer support team through the provided channels or submitting a cancellation request through the customer portal on our website.

1.2. Service Cancellation by The Cafe The Cafe reserves the right to cancel or terminate services provided to a customer under certain circumstances. Such circumstances may include, but are not limited to, violations of our terms of service, non-payment of fees, or any other behavior deemed unacceptable or inappropriate by The Cafe. In the event of service cancellation by The Cafe, customers will be notified in accordance with our communication procedures.

2.      Refund Policy

2.1. Eligibility for Refunds The eligibility for refunds depends on the type of service and the specific terms and conditions associated with it. Please refer to the service description or contact our customer support team for information on the refund eligibility of a particular service.

2.2. Refund Requests Customers who wish to request a refund must follow the refund procedure provided by The Cafe. This may include submitting a refund request through the customer portal, contacting our customer support team, or sending an email to our designated refund email address. Refund requests should include all necessary information and supporting documentation, as required by The Cafe.

2.3. Refund Processing Timeframe Once a refund request has been received, The Cafe will review it and process the refund accordingly. The time taken to process a refund may vary depending on the nature of the service and other relevant factors. The Cafe will make reasonable efforts to process refunds promptly and within a reasonable timeframe.

2.4. Refund Methods Refunds will be processed using the same payment method used for the initial transaction, unless otherwise agreed upon by The Cafe and the customer. It is important to note that refund amounts may be subject to deductions for any applicable transaction fees or other charges incurred during the refund process.

2.5. Non-Refundable Fees and Services Certain fees and services provided by The Cafe may be non-refundable. This includes, but is not limited to, domain registration fees, SSL certificate fees, and other third-party charges. The non-refundable fees will be clearly stated at the time of purchase or in the service description.

3.      Changes to the Cancellation and Refund Policy

The Cafe reserves the right to modify or update this cancellation and refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is the responsibility of the customer to review this policy periodically to stay informed about any updates or modifications.

4.      Contact Us

If you have any questions, concerns, or requests regarding our cancellation and refund policy, please contact us through the following channels:

Email: [info@thecafe.site] 

We appreciate your understanding and cooperation in adhering to the cancellation and refund policy of The Cafe.